DStv, GOtv customers to experience downtime Sunday to Tuesday due to Lagos-Calabar highway construction
“Our uplink facility will be impacted by the ongoing Lagos-Calabar coastal road construction project.’’
Customers of DStv and GOtv have been notified to expect a three-day “technical downtime” of its services.
In a notice shared on its official social media handle on Friday, DStv explained that the downtime would be due to the ongoing Lagos-Calabar coastal road construction.
The pay TV operator, Multichoice said the project would force them to relocate from the office location between May 5,and May 7, 2024, assuring customers that disruptions would be minimised during the relocation.
It stated, “Our uplink facility will be impacted by the ongoing Lagos-Calabar coastal road construction project. As a result, we are forced to relocate. From Sunday, 5th May, 2024, to Thursday, 7th May, 2024, our technical team will be working tirelessly to relocate and minimize disruptions during the exercise.”
Appreciating customers for their patience and understanding during the period, it reiterated its dedication to delivering the quality service and support they expect from DStv and GOtv.
It added, “We’re relocating our uplink facility due to the Lagos-Calabar coastal road construction. This means you might experience some technical downtime. Thank you for bearing with us during this transition.’’
The company assured that it would soon restore its services better than ever.